iPod not working after a repair

Most likely

Damaged charging port

A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.

Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.

Next most likely

The new battery itself

A new battery can be faulty too. It is the more likely fault when the problem started right after the new battery went in.

Step-by-step guide iPod Classic 6th/7th Gen battery replacement (13 steps)

Most likely

Damaged charging port

A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.

Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.

Next most likely

The new battery itself

A new battery can be faulty too. It is the more likely fault when the problem started right after the new battery went in.

Step-by-step guide iPod Video 5th Gen battery replacement (10 steps)

Most likely

Damaged charging port

A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.

Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.

Next most likely

The new battery itself

A new battery can be faulty too. It is the more likely fault when the problem started right after the new battery went in.

Step-by-step guide iPod 4th Gen and iPod Photo battery replacement (13 steps)

Most likely

Damaged charging port

A damaged charging port stops power from getting in. On the Mini, tiny parts next to the dock connector can also catch and snap off as the board slides in or out of the case during a repair. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.

Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.

Next most likely

The new battery itself

A new battery can be faulty too. It is the more likely fault when the problem started right after the new battery went in.

Step-by-step guide iPod Mini 1st/2nd Gen battery replacement (12 steps)

Most likely

Damaged charging port

A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.

Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.

Next most likely

The new battery itself

A new battery can be faulty too. It is the more likely fault when the problem started right after the new battery went in.

Step-by-step guide iPod 3rd Gen battery replacement (14 steps)

Most likely

Logic board damaged in the repair

Electrostatic discharge (ESD) during a repair can kill the logic board, and a slip of a tool can break a chip or another small part off it: the iPod stays dead, even on the charger. We fix it by replacing the logic board. To prevent ESD, wear an anti-static ground strap (or at least touch bare metal first), work on an anti-static mat and keep new parts in their bags.

Next most likely

Battery connector torn off the logic board

In a battery swap the battery's connector can tear off the logic board, and then the iPod is dead, or runs only while plugged in. We fix it by replacing the logic board.

Free check first Open it and look where the battery cable plugs into the logic board: if the connector has come off the board, our fix is a new logic board. Instead of soldering on an inferior aftermarket connector, we replace the whole board with an original Apple logic board to ensure the highest quality repair.

Also possible

A connector not seated after the repair

After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.

Free check first Open it again and push every connector you touched fully back in.

Most likely

Logic board damaged in the repair

Electrostatic discharge (ESD) during a repair can kill the logic board, and a slip of a tool can break a chip or another small part off it: the iPod stays dead, even on the charger. We fix it by replacing the logic board. To prevent ESD, wear an anti-static ground strap (or at least touch bare metal first), work on an anti-static mat and keep new parts in their bags.

Next most likely

Battery connector torn off the logic board

In a battery swap the battery's connector can tear off the logic board, and then the iPod is dead, or runs only while plugged in. We fix it by replacing the logic board.

Free check first Open it and look where the battery cable plugs into the logic board: if the connector has come off the board, our fix is a new logic board. Instead of soldering on an inferior aftermarket connector, we replace the whole board with an original Apple logic board to ensure the highest quality repair.

Also possible

A connector not seated after the repair

After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.

Free check first Open it again and push every connector you touched fully back in.

Most likely

Logic board damaged in the repair

Electrostatic discharge (ESD) during a repair can kill the logic board, and a slip of a tool can break a chip or another small part off it: the iPod stays dead, even on the charger. We fix it by replacing the logic board. To prevent ESD, wear an anti-static ground strap (or at least touch bare metal first), work on an anti-static mat and keep new parts in their bags.

Next most likely

A connector not seated after the repair

After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.

Free check first Open it again and push every connector you touched fully back in.

Most likely

Logic board damaged in the repair

Electrostatic discharge (ESD) during a repair can kill the logic board, and a slip of a tool can break a chip or another small part off it: the iPod stays dead, even on the charger. We fix it by replacing the logic board. To prevent ESD, wear an anti-static ground strap (or at least touch bare metal first), work on an anti-static mat and keep new parts in their bags.

Next most likely

A connector not seated after the repair

After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.

Free check first Open it again and push every connector you touched fully back in.

Most likely

Logic board damaged in the repair

Electrostatic discharge (ESD) during a repair can kill the logic board, and a slip of a tool can break a chip or another small part off it: the iPod stays dead, even on the charger. We fix it by replacing the logic board. To prevent ESD, wear an anti-static ground strap (or at least touch bare metal first), work on an anti-static mat and keep new parts in their bags.

Next most likely

A connector not seated after the repair

After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.

Free check first Open it again and push every connector you touched fully back in.

Most likely

Brand new hard drive or flash drive not restored yet

A brand new hard drive or flash drive must be restored when it is first installed. Until then the iPod can sit in Disk Mode, not sync or say "No music", and a blank new drive is likely to show a folder icon or similar. Restore the iPod with iTunes or the Finder, then sync your music to it.

Free check first Connect it to the computer, then choose Restore iPod in iTunes or the Finder.

Next most likely

Hard drive cable not fully in, or a latch left open

After the iPod has been opened, a hard drive cable that isn't pushed fully in, or a drive or cable latch left open, stops the drive from working.

Free check first Open it again, push the hard drive cable fully in and close every latch.

Also possible

Drive or flash adapter installed upside down

A hard drive or flash adapter fitted the wrong way round isn't recognized.

Free check first Check that it sits the right way round in its connector.

Also possible

Failing hard drive

Repeated clicking (the click of death: click, click, whir, or grinding) or the red X usually mean the hard drive is failing. A failed drive is the ideal time for a flash upgrade: flash storage has no heads, platters or motor, so the clicking, stalling and seizing that end an old hard drive can't happen. If your old drive still reads, add our music transfer ($129) and we copy everything on it onto the new flash storage.

Step-by-step guide iPod Classic 6th/7th Gen hard drive replacement (11 steps)

Most likely

Brand new hard drive or flash drive not restored yet

A brand new hard drive or flash drive must be restored when it is first installed. Until then the iPod can sit in Disk Mode, not sync or say "No music". Restore the iPod with iTunes or the Finder, then sync your music to it.

Free check first Connect it to the computer, then choose Restore iPod in iTunes or the Finder.

Next most likely

Hard drive cable not fully in, or a latch left open

After the iPod has been opened, a hard drive cable that isn't pushed fully in, or a drive or cable latch left open, stops the drive from working.

Free check first Open it again, push the hard drive cable fully in and close every latch.

Also possible

Drive or flash adapter installed upside down

A hard drive or flash adapter fitted the wrong way round isn't recognized.

Free check first Check that it sits the right way round in its connector.

Also possible

Failing hard drive

Repeated clicking (the click of death: click, click, whir, or grinding) or the sad iPod face usually mean the hard drive is failing. A failed drive is the ideal time for a flash upgrade: flash storage has no heads, platters or motor, so the clicking, stalling and seizing that end an old hard drive can't happen. If your old drive still reads, add our music transfer ($129) and we copy everything on it onto the new flash storage.

Step-by-step guide iPod Video 5th Gen hard drive replacement (14 steps)

Most likely

Brand new hard drive or flash drive not restored yet

A brand new hard drive or flash drive must be restored when it is first installed. Until then the iPod can sit in Disk Mode, not sync or say "No music". Restore the iPod with iTunes or the Finder, then sync your music to it.

Free check first Connect it to the computer, then choose Restore iPod in iTunes or the Finder. On the 4th Gen and iPod Photo the restore can stop at a picture of a plug: connect it to a wall charger to finish. Generic or incompatible wall chargers don't always give the iPod the right voltage: Apple's A1070 wall charger works with every model and is the ideal choice.

Next most likely

Hard drive cable not fully in, or a latch left open

After the iPod has been opened, a hard drive cable that isn't pushed fully in, or a drive or cable latch left open, stops the drive from working.

Free check first Open it again, push the hard drive cable fully in and close every latch.

Also possible

Drive or flash adapter installed upside down

A hard drive or flash adapter fitted the wrong way round isn't recognized.

Free check first Check that it sits the right way round in its connector.

Also possible

Failing hard drive

Repeated clicking (the click of death: click, click, whir, or grinding) or the sad iPod face usually mean the hard drive is failing. Flash storage is the silent alternative to a new drive. On the 4th Gen and Photo we can often fix the hard drive without replacing it, and in most cases all songs are saved.

Step-by-step guide iPod 4th Gen and iPod Photo hard drive replacement (12 steps)

Most likely

Brand new hard drive or flash drive not restored yet

A brand new hard drive or flash drive must be restored when it is first installed. Until then the iPod can sit in Disk Mode, not sync or say "No music". Restore the iPod with iTunes or the Finder, then sync your music to it.

Free check first Connect it to the computer, then choose Restore iPod in iTunes or the Finder. On the Mini 1st Gen the restore can stop at a picture of a plug: connect it to a wall charger to finish. Generic or incompatible wall chargers don't always give the iPod the right voltage: Apple's A1070 wall charger works with every model and is the ideal choice.

Next most likely

Hard drive cable not fully in, or a latch left open

After the iPod has been opened, a hard drive cable that isn't pushed fully in, or a drive or cable latch left open, stops the drive from working.

Free check first Open it again, push the hard drive cable fully in and close every latch.

Also possible

Microdrive or flash adapter installed upside down

A microdrive or flash adapter fitted the wrong way round isn't recognized.

Free check first Check that it sits the right way round in its connector.

Also possible

Failed microdrive (the Mini's hard drive)

When the Mini's tiny hard drive (the microdrive) fails, it shows the sad iPod face or a folder icon, or makes clicking noises. Replace it with a used original microdrive, or upgrade to flash: a failed drive is the ideal time for it. Flash storage has no heads, platters or motor, so the clicking, stalling and seizing that end an old hard drive can't happen. If your old drive still reads, add our music transfer ($129) and we copy everything on it onto the new flash storage.

Step-by-step guide iPod Mini 1st/2nd Gen hard drive (Microdrive) replacement (13 steps)

Most likely

Brand new hard drive or flash drive not restored yet

A brand new hard drive or flash drive must be restored when it is first installed. Until then the iPod can sit in Disk Mode, not sync or say "No music". Restore the iPod with iTunes or the Finder, then sync your music to it.

Free check first Connect it to the computer, then choose Restore iPod in iTunes or the Finder. On the 3rd Gen the restore can stop at a picture of a plug: connect it to its FireWire wall charger to finish. Generic or incompatible wall chargers don't always give the iPod the right voltage: Apple's A1070 wall charger works with every model and is the ideal choice.

Next most likely

Hard drive cable not fully in, or a latch left open

After the iPod has been opened, a hard drive cable that isn't pushed fully in, or a drive or cable latch left open, stops the drive from working.

Free check first Open it again, push the hard drive cable fully in and close every latch.

Also possible

Drive or flash adapter installed upside down

A hard drive or flash adapter fitted the wrong way round isn't recognized.

Free check first Check that it sits the right way round in its connector.

Also possible

Failing hard drive

Repeated clicking (the click of death: click, click, whir, or grinding) or the sad iPod face usually mean the hard drive is failing. A failed drive is the ideal time for a flash upgrade: flash storage has no heads, platters or motor, so the clicking, stalling and seizing that end an old hard drive can't happen. If your old drive still reads, add our music transfer ($129) and we copy everything on it onto the new flash storage.

Step-by-step guide iPod 3rd Gen hard drive replacement (14 steps)

Most likely

Headphone jack cable not fully in, or its latch open

After the iPod has been opened, a headphone jack cable that isn't pushed fully in, or its latch left open, stops the headphone jack, and the Hold switch on it, from working.

Free check first Open it again, push the headphone jack cable fully in and close its latch.

Next most likely

A connector not seated after the repair

After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.

Free check first Open it again and push every connector you touched fully back in.

Most likely

Headphone jack cable not fully in, or its latch open

After the iPod has been opened, a headphone jack cable that isn't pushed fully in, or its latch left open, stops the headphone jack, and the Hold switch on it, from working.

Free check first Open it again, push the headphone jack cable fully in and close its latch.

Next most likely

A connector not seated after the repair

After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.

Free check first Open it again and push every connector you touched fully back in.

Most likely

Headphone jack cable not fully in, or its latch open

After the iPod has been opened, a headphone jack cable that isn't pushed fully in, or its latch left open, stops the headphone jack, and the Hold switch on it, from working.

Free check first Open it again, push the headphone jack cable fully in and close its latch.

Next most likely

A connector not seated after the repair

After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.

Free check first Open it again and push every connector you touched fully back in.

Most likely

Headphone jack board not pressed fully onto the logic board

On the Mini the headphone jack and the Hold switch sit on a small board that plugs straight onto the logic board, with no cable or latch. After the iPod has been opened, a jack board that isn't pressed fully onto its connector stops the headphone jack, and the Hold switch on it, from working. If the jack board's connector has torn off the logic board, our fix is a new logic board. Rather than solder on an inferior aftermarket part (a third-party connector), we fit an original Apple logic board to ensure the highest quality repair.

Free check first Open it again and press the headphone jack board fully onto its connector on the logic board.

Next most likely

A connector not seated after the repair

After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.

Free check first Open it again and push every connector you touched fully back in.

Most likely

Headphone jack cable not fully in, or its latch open

After the iPod has been opened, a headphone jack cable that isn't pushed fully in, or its latch left open, stops the headphone jack, and the Hold switch on it, from working.

Free check first Open it again, push the headphone jack cable fully in and close its latch.

Next most likely

A connector not seated after the repair

After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.

Free check first Open it again and push every connector you touched fully back in.

Most likely

Click wheel cable not seated after the repair

After the iPod has been opened, the click wheel cable is easy to leave half-seated, and then the center button or the whole wheel stops working.

Free check first Open it again, push the click wheel cable fully into its connector and make sure the latch is closed.

Next most likely

A connector not seated after the repair

After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.

Free check first Open it again and push every connector you touched fully back in.

Most likely

Click wheel cable not seated after the repair

After the iPod has been opened, the click wheel cable is easy to leave half-seated, and then the center button or the whole wheel stops working.

Free check first Open it again, push the click wheel cable fully into its connector and make sure the latch is closed.

Next most likely

A connector not seated after the repair

After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.

Free check first Open it again and push every connector you touched fully back in.

Most likely

Headphone jack cable knocked out in the battery swap

The headphone jack cable easily comes out when the case is first opened, as in a battery swap. Then a lock icon shows and the wheel does nothing.

Free check first Open it again and push the headphone jack cable fully into the logic board and the headphone jack board.

Next most likely

Click wheel cable not seated after the repair

After the iPod has been opened, the click wheel cable is easy to leave half-seated, and then the center button or the whole wheel stops working.

Free check first Open it again, push the click wheel cable fully into its connector and make sure the latch is closed.

Also possible

A connector not seated after the repair

After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.

Free check first Open it again and push every connector you touched fully back in.

Most likely

Click wheel cable damaged in the repair

On the Mini this problem often starts after a repair: the click wheel cable is easily damaged when the iPod is taken apart. A damaged cable means a new click wheel.

Free check first Look at the click wheel cable for tears or creases.

Step-by-step guide iPod Mini 1st/2nd Gen click wheel and center button replacement (13 steps)

Next most likely

Click wheel cable not seated after the repair

After the iPod has been opened, the click wheel cable is easy to leave half-seated, and then the center button or the whole wheel stops working.

Free check first Open it again and press the click wheel cable's plug fully onto its connector (it has no latch).

Also possible

A connector not seated after the repair

After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.

Free check first Open it again and push every connector you touched fully back in.

Most likely

Touch wheel cable not seated after the repair

After the iPod has been opened, the touch wheel cable is easy to leave half-seated, and then the center button, the touch wheel or the buttons stop working.

Free check first Open it again and push the touch wheel cable fully into its connector.

Next most likely

A connector not seated after the repair

After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.

Free check first Open it again and push every connector you touched fully back in.

Most likely

Wrong screen for the model

iPod Classic 6th Gen only

A 7th Gen screen in a 6th Gen shows a white screen: the 6th Gen needs a 6th Gen screen, and the two look almost identical. (The 7th Gen can use a 6th Gen screen.) Both are model A1238 on the back, so tell them apart by the capacity and depth on the back.

Free check first If yours is a 6th Gen, check that the new screen is a 6th Gen screen before you fit it: a 7th Gen screen shows only white in a 6th Gen.

Step-by-step guide iPod Classic 6th/7th Gen screen replacement (14 steps)

Next most likely

Screen cable loose

A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines. On the 6th and 7th Gen, if the latch of the screen connector on the logic board is broken, we fix it by replacing the logic board. Rather than solder on an inferior aftermarket part (a third-party latch), we fit an original Apple logic board to ensure the highest quality repair.

Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

Also possible

Damaged screen (LCD)

A white picture, black lines, dead pixels or ink-like spots while the iPod still works most likely mean the screen (LCD) itself is damaged, often after a drop or pressure on the front; an ink-like spot can spread over time. A new screen fixes it. Lines that move or change when you press on the iPod most likely mean a faulty or loose screen cable. A white screen with the backlight on, no picture and no visible damage to the LCD can be a loose LCD cable. A 6th Gen needs a 6th Gen screen: a 7th Gen screen looks almost identical but shows only white in it. A 6th Gen screen works in both. Both say A1238 on the back, so tell them apart by capacity and depth.

Step-by-step guide iPod Classic 6th/7th Gen screen replacement (14 steps)

Also possible

Logic board

If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.

Most likely

Screen cable loose

A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

Next most likely

Damaged screen (LCD)

A white picture, black lines, dead pixels or ink-like spots while the iPod still works most likely mean the screen (LCD) itself is damaged, often after a drop or pressure on the front; an ink-like spot can spread over time. A new screen fixes it. Lines that move or change when you press on the iPod most likely mean a faulty or loose screen cable. A white screen with the backlight on, no picture and no visible damage to the LCD can be a loose LCD cable.

Step-by-step guide iPod Video 5th Gen screen replacement (16 steps)

Also possible

Logic board

If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.

Most likely

Screen cable loose

A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

Next most likely

Damaged screen (LCD)

A white picture, black lines, dead pixels or ink-like spots while the iPod still works most likely mean the screen (LCD) itself is damaged, often after a drop or pressure on the front; an ink-like spot can spread over time. A new screen fixes it. Lines that move or change when you press on the iPod most likely mean a faulty or loose screen cable. A white screen with the backlight on, no picture and no visible damage to the LCD can be a loose LCD cable. On the iPod Photo, check your board first: the Late 2004 board (820-1642-A, printed on the board) needs the Late 2004 screen, while the Mid-2005 board (820-1764-A) runs either. Count the bars on the LCD panel itself: two bars = the Late 2004 screen, one bar = the Mid-2005 screen.

Step-by-step guide iPod 4th Gen and iPod Photo screen replacement (16 steps)

Also possible

Logic board

If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.

Most likely

Screen cable loose

A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

Next most likely

Damaged screen (LCD)

A white picture, black lines, dead pixels or ink-like spots while the iPod still works most likely mean the screen (LCD) itself is damaged, often after a drop or pressure on the front; an ink-like spot can spread over time. A new screen fixes it. Lines that move or change when you press on the iPod most likely mean a faulty or loose screen cable. A white screen with the backlight on, no picture and no visible damage to the LCD can be a loose LCD cable.

Step-by-step guide iPod Mini 1st/2nd Gen screen replacement (14 steps)

Also possible

Logic board

If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.

Most likely

Screen cable loose

A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

Next most likely

Damaged screen (LCD)

A white picture, black lines, dead pixels or ink-like spots while the iPod still works most likely mean the screen (LCD) itself is damaged, often after a drop or pressure on the front; an ink-like spot can spread over time. A new screen fixes it. Lines that move or change when you press on the iPod most likely mean a faulty or loose screen cable. A white screen with the backlight on, no picture and no visible damage to the LCD can be a loose LCD cable.

Step-by-step guide iPod 3rd Gen screen replacement (16 steps)

Also possible

Logic board

If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.

Most likely

The new battery itself

A new battery can be faulty too. It is the more likely fault when the problem started right after the new battery went in.

Step-by-step guide iPod Classic 6th/7th Gen battery replacement (13 steps)

Next most likely

Logic board draining the battery

If even a new battery empties while the iPod sits unused, or drains fast, check the new battery first (a new one can be faulty), then the logic board; if the problem existed before the replacement, check for odd smells or heat. We fix it by replacing the logic board.

Most likely

The new battery itself

A new battery can be faulty too. It is the more likely fault when the problem started right after the new battery went in.

Step-by-step guide iPod Video 5th Gen battery replacement (10 steps)

Next most likely

Logic board draining the battery

If even a new battery empties while the iPod sits unused, or drains fast, check the new battery first (a new one can be faulty), then the logic board; if the problem existed before the replacement, check for odd smells or heat. We fix it by replacing the logic board.

Most likely

The new battery itself

A new battery can be faulty too. It is the more likely fault when the problem started right after the new battery went in.

Step-by-step guide iPod 4th Gen and iPod Photo battery replacement (13 steps)

Next most likely

Logic board draining the battery

If even a new battery empties while the iPod sits unused, or drains fast, check the new battery first (a new one can be faulty), then the logic board; if the problem existed before the replacement, check for odd smells or heat. We fix it by replacing the logic board.

Most likely

The new battery itself

A new battery can be faulty too. It is the more likely fault when the problem started right after the new battery went in.

Step-by-step guide iPod Mini 1st/2nd Gen battery replacement (12 steps)

Next most likely

Logic board draining the battery

If even a new battery empties while the iPod sits unused, or drains fast, check the new battery first (a new one can be faulty), then the logic board; if the problem existed before the replacement, check for odd smells or heat. We fix it by replacing the logic board.

Most likely

The new battery itself

A new battery can be faulty too. It is the more likely fault when the problem started right after the new battery went in.

Step-by-step guide iPod 3rd Gen battery replacement (14 steps)

Next most likely

Logic board draining the battery

If even a new battery empties while the iPod sits unused, or drains fast, check the new battery first (a new one can be faulty), then the logic board; if the problem existed before the replacement, check for odd smells or heat. We fix it by replacing the logic board.