Screen

iPod lines on screen

Lines across the screen, or dead and stuck pixels? Pick what happens and your model to see the likely cause and what each fix costs.

What exactly happens?

Which iPod do you have?

Not sure which one? Identify your iPod

Most common causes, by model

Lines across the picture mean the screen (LCD) is damaged, often after a drop or pressure on the front, or its cable has worked loose. Lines that change when you press gently near the screen point to the cable; lines that stay put need a new screen.

Free checks first

  1. Opened it before? Check that the screen cable is fully inserted and its latch is closed.

iPod Classic (A1238) lines on screeniPod Classic 6th Gen (A1238) lines on screeniPod Classic 7th Gen (A1238) lines on screen

  1. Most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

  2. Next most likely

    Screen cable loose

    A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

    Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod Video (A1136) lines on screeniPod Video 5th Gen (A1136) lines on screen

  1. Most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen

    5G · 5.5G Enhanced

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

  2. Next most likely

    Screen cable loose

    A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

    Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod 4th Gen or iPod Photo (A1059 and A1099) lines on screeniPod 4th Gen (A1059) lines on screeniPod Photo (A1099) lines on screen

  1. Most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen (2" Grayscale)

    Replacement LCD Screen

    Late 2004 to early 2005 · Mid-2005

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

  2. Next most likely

    Screen cable loose

    A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

    Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod Mini (A1051) lines on screeniPod Mini 1st Gen (A1051) lines on screeniPod Mini 2nd Gen (A1051) lines on screen

  1. Most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen (1.67" Grayscale)

    Replacement LCD Screen (1.67" Grayscale)

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

  2. Next most likely

    Screen cable loose

    A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

    Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod 3rd Gen (A1040) lines on screeniPod 3rd Gen (A1040) lines on screen

  1. Most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen (2" Monochrome)

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

  2. Next most likely

    Screen cable loose

    A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

    Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

Dead pixels

Also searched as stuck pixels · fix dead pixels · dead pixel fix

Dead or stuck pixels are dots that stay black or one colour. They are in the screen itself: a new screen is the only fix.

iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen

  1. Most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod Video 5th GeniPod Video 5th Gen

  1. Most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen

    5G · 5.5G Enhanced

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo

  1. Most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen (2" Grayscale)

    Replacement LCD Screen

    Late 2004 to early 2005 · Mid-2005

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen

  1. Most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen (1.67" Grayscale)

    Replacement LCD Screen (1.67" Grayscale)

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod 3rd GeniPod 3rd Gen

  1. Most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen (2" Monochrome)

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

Dropped screen has lines

Lines appeared after a drop.

iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen

  1. Most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

  2. Next most likely

    Screen cable loose

    A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

    Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod Video 5th GeniPod Video 5th Gen

  1. Most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen

    5G · 5.5G Enhanced

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

  2. Next most likely

    Screen cable loose

    A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

    Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo

  1. Most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen (2" Grayscale)

    Replacement LCD Screen

    Late 2004 to early 2005 · Mid-2005

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

  2. Next most likely

    Screen cable loose

    A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

    Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen

  1. Most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen (1.67" Grayscale)

    Replacement LCD Screen (1.67" Grayscale)

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

  2. Next most likely

    Screen cable loose

    A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

    Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod 3rd GeniPod 3rd Gen

  1. Most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen (2" Monochrome)

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

  2. Next most likely

    Screen cable loose

    A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

    Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

Started after a repair or part swap

Lines appeared after the iPod was opened or the screen was swapped.

Free checks first

  1. Opened it before? Check that the screen cable is fully inserted and its latch is closed.

iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen

  1. Most likely

    Screen cable loose

    A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

    Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

  2. Next most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod Video 5th GeniPod Video 5th Gen

  1. Most likely

    Screen cable loose

    A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

    Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

  2. Next most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen

    5G · 5.5G Enhanced

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo

  1. Most likely

    Screen cable loose

    A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

    Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

  2. Next most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen (2" Grayscale)

    Replacement LCD Screen

    Late 2004 to early 2005 · Mid-2005

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen

  1. Most likely

    Screen cable loose

    A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

    Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

  2. Next most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen (1.67" Grayscale)

    Replacement LCD Screen (1.67" Grayscale)

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

iPod 3rd GeniPod 3rd Gen

  1. Most likely

    Screen cable loose

    A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

    Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

  2. Next most likely

    Damaged screen (LCD)

    A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.

    Replacement LCD Screen (2" Monochrome)

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

    Free Diagnostic

    Not sure what's wrong? We test it and quote the repair

Not sure — free diagnostic