Power & battery
iPod won't charge
Not charging when plugged in, or the battery won't take a charge? Pick what happens and your model to see the likely causes in order, the free checks to try first, and what each fix costs.
What exactly happens?
- Won't chargeAlso searched as not charging · will not charge · is not charging · charging problems · stopped charging · charging issues
- Not charging when plugged inAlso searched as won't charge when plugged in · not charging when plugged into wall · not charging when plugged into computer · will not charge when plugged in
- Battery not chargingAlso searched as battery won't charge · battery will not charge
- Won't charge with wall chargerAlso searched as not charging from wall
- Not charging on computerAlso searched as not charging from computer
- Won't charge fully
- Won't take a charge
- Started after a repair or part swapAlso searched as new battery not charging · new battery won't charge
- Not sure — free diagnostic
Which iPod do you have?
Most common causes, by model
Start with the free checks: another cable, another charger or USB port. If it still won't charge, a worn-out battery is the most common cause, then a damaged charging port or the logic board.
Free checks first
- Push the cable in firmly at both ends and clear any dirt from the ports, then try another cable and another charger.
- Charge it from a USB wall charger, or from a USB port on the computer itself (not the keyboard), with the computer on and awake.
- On the 3rd Gen, charge from a FireWire charger: its USB cable syncs but does not charge.
iPod Classic (A1238) won't chargeiPod Classic 6th Gen (A1238) won't chargeiPod Classic 7th Gen (A1238) won't charge
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery
Thin · Thick · 2000mAh extended
Replacement Battery
Standard · 2000mAh extended
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
iPod Video (A1136) won't chargeiPod Video 5th Gen (A1136) won't charge
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery
Thin · Thick · 2000mAh extended
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
iPod 4th Gen or iPod Photo (A1059 and A1099) won't chargeiPod 4th Gen (A1059) won't chargeiPod Photo (A1099) won't charge
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery (All Capacities)
Replacement Battery
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
iPod Mini (A1051) won't chargeiPod Mini 1st Gen (A1051) won't chargeiPod Mini 2nd Gen (A1051) won't charge
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery
Replacement Battery
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
iPod 3rd Gen (A1040) won't chargeiPod 3rd Gen (A1040) won't charge
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery (All Capacities)
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Not charging when plugged in
Also searched as won't charge when plugged in · not charging when plugged into wall · not charging when plugged into computer · will not charge when plugged in
It is plugged in, but the battery does not charge.
Free checks first
- Push the cable in firmly at both ends and clear any dirt from the ports, then try another cable and another charger.
- Charge it from a USB wall charger, or from a USB port on the computer itself (not the keyboard), with the computer on and awake.
- On the 3rd Gen, charge from a FireWire charger: its USB cable syncs but does not charge.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery
Thin · Thick · 2000mAh extended
Replacement Battery
Standard · 2000mAh extended
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery
Thin · Thick · 2000mAh extended
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery (All Capacities)
Replacement Battery
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery
Replacement Battery
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
iPod 3rd GeniPod 3rd Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery (All Capacities)
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Battery not charging
Also searched as battery won't charge · battery will not charge
The battery stays empty even after a long time on the charger.
Free checks first
- Push the cable in firmly at both ends and clear any dirt from the ports, then try another cable and another charger.
- Charge it from a USB wall charger, or from a USB port on the computer itself (not the keyboard), with the computer on and awake.
- On the 3rd Gen, charge from a FireWire charger: its USB cable syncs but does not charge.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery
Thin · Thick · 2000mAh extended
Replacement Battery
Standard · 2000mAh extended
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery
Thin · Thick · 2000mAh extended
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery (All Capacities)
Replacement Battery
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery
Replacement Battery
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
iPod 3rd GeniPod 3rd Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery (All Capacities)
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Won't charge with wall charger
Also searched as not charging from wall
It does not charge from a wall charger.
Free checks first
- Push the cable in firmly at both ends and clear any dirt from the ports, then try another cable and another charger.
- On the 3rd Gen, charge from a FireWire charger: its USB cable syncs but does not charge.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
-
Next most likely
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
-
Next most likely
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
-
Most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
-
Next most likely
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
-
Next most likely
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
iPod 3rd GeniPod 3rd Gen
-
Most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
-
Next most likely
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Not charging on computer
Also searched as not charging from computer
It does not charge when it is connected to a computer.
Free checks first
- Charge it from a USB wall charger, or from a USB port on the computer itself (not the keyboard), with the computer on and awake.
- On the 3rd Gen, charge from a FireWire charger: its USB cable syncs but does not charge.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
-
Next most likely
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
-
Next most likely
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
-
Most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
-
Next most likely
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
-
Next most likely
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
iPod 3rd GeniPod 3rd Gen
-
Most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
-
Next most likely
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Won't charge fully
It charges, but never gets to full, or the charge drops fast.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery
Thin · Thick · 2000mAh extended
Replacement Battery
Standard · 2000mAh extended
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery
Thin · Thick · 2000mAh extended
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery (All Capacities)
Replacement Battery
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery
Replacement Battery
iPod 3rd GeniPod 3rd Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery (All Capacities)
Won't take a charge
The battery won't take a charge at all.
Free checks first
- Push the cable in firmly at both ends and clear any dirt from the ports, then try another cable and another charger.
- Charge it from a USB wall charger, or from a USB port on the computer itself (not the keyboard), with the computer on and awake.
- On the 3rd Gen, charge from a FireWire charger: its USB cable syncs but does not charge.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery
Thin · Thick · 2000mAh extended
Replacement Battery
Standard · 2000mAh extended
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery
Thin · Thick · 2000mAh extended
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery (All Capacities)
Replacement Battery
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
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Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
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Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery
Replacement Battery
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
iPod 3rd GeniPod 3rd Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is worn out.
Replacement Battery (All Capacities)
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board.
Free check first Look into the dock connector for bent pins or damage, and try another cable and charger.
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Started after a repair or part swap
Also searched as new battery not charging · new battery won't charge
It stopped charging after a battery or part swap, or a new battery won't charge.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
A connector not seated after the repair
After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.
Free check first Open it again and push every connector you touched fully back in.
iPod Video 5th GeniPod Video 5th Gen
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Most likely
A connector not seated after the repair
After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.
Free check first Open it again and push every connector you touched fully back in.
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
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Most likely
A connector not seated after the repair
After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.
Free check first Open it again and push every connector you touched fully back in.
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
A connector not seated after the repair
After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.
Free check first Open it again and push every connector you touched fully back in.
iPod 3rd GeniPod 3rd Gen
-
Most likely
A connector not seated after the repair
After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.
Free check first Open it again and push every connector you touched fully back in.
Not sure — free diagnostic
Mail us your iPod and we test it and send you a free repair quote. If you don't like the price, we ship it back at our expense.
Free