Screen
iPod white screen
White screen, the white screen of death, or white after a repair? Pick what happens and your model to see the likely causes and what each fix costs.
What exactly happens?
- White screenAlso searched as fix white screen · has white screen · has a white screen · blank white screen · stuck on white screen · only showing white screen
- White screen of deathAlso searched as white screen of death fix
- White screen with Apple logo
- White screen OK to disconnectAlso searched as white screen do not disconnect
- Flashing white screen
- White screen with lines
- Started after a repair or part swap
- Not sure — free diagnostic
Which iPod do you have?
Most common causes, by model
A white screen while the iPod still works (it plays music or shows up on a computer) most often means the screen has failed. Right after a repair, its cable is usually not fully plugged in. If a new screen is still white, the logic board is the likely fault.
Free checks first
- Reset it: press and hold Menu and the center (Select) button for 8 seconds, or until the Apple logo appears. If that fails, put the iPod on a table and press the center button without touching the wheel.
- Reset the 3rd Gen: hold Menu and Play/Pause until the Apple logo appears.
- Press and hold Menu for about 4 seconds: Apple says this resets a screen contrast that was set too light or too dark.
- Opened it before? Check that the screen cable is fully inserted and its latch is closed.
iPod Classic (A1238) white screeniPod Classic 6th Gen (A1238) white screeniPod Classic 7th Gen (A1238) white screen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement Screen (LCD Display)
Replacement LCD Screen
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Also possible
Logic board
If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
iPod Video (A1136) white screeniPod Video 5th Gen (A1136) white screen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Also possible
Logic board
If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
iPod 4th Gen or iPod Photo (A1059 and A1099) white screeniPod 4th Gen (A1059) white screeniPod Photo (A1099) white screen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement LCD Screen (2" Grayscale)
Replacement LCD Screen
Late 2004 to early 2005 · Mid-2005
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Also possible
Logic board
If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
iPod Mini (A1051) white screeniPod Mini 1st Gen (A1051) white screeniPod Mini 2nd Gen (A1051) white screen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement LCD Screen (1.67" Grayscale)
Replacement LCD Screen (1.67" Grayscale)
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Also possible
Logic board
If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
iPod 3rd Gen (A1040) white screeniPod 3rd Gen (A1040) white screen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement LCD Screen (2" Monochrome)
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Also possible
Logic board
If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
White screen of death
Also searched as white screen of death fix
The screen turns white and stays white, and the iPod does nothing.
Free checks first
- Reset it: press and hold Menu and the center (Select) button for 8 seconds, or until the Apple logo appears. If that fails, put the iPod on a table and press the center button without touching the wheel.
- Reset the 3rd Gen: hold Menu and Play/Pause until the Apple logo appears.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement Screen (LCD Display)
Replacement LCD Screen
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Also possible
Logic board
If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Also possible
Logic board
If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement LCD Screen (2" Grayscale)
Replacement LCD Screen
Late 2004 to early 2005 · Mid-2005
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Also possible
Logic board
If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement LCD Screen (1.67" Grayscale)
Replacement LCD Screen (1.67" Grayscale)
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Also possible
Logic board
If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
iPod 3rd GeniPod 3rd Gen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement LCD Screen (2" Monochrome)
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Also possible
Logic board
If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
White screen with Apple logo
It stops at the Apple logo on a white screen: that is a startup problem, not the screen.
See iPod stuck on the Apple logo
Free checks first
- Hold the iPod up to your ear: unusual clicking patterns are a strong sign that the hard drive is failing.
- Check the hard drive's health in Diagnostic Mode: a high number of reallocated sectors (reallocs) or pending sectors means the drive is failing.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
Failing hard drive
Repeated clicking (the click of death: click, whir) or the sad iPod face usually mean the hard drive is failing. Flash storage is the silent alternative to a new drive.
Flash Mod Kit (SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
Replacement Hard Drive 160GB (Late 2009)
Flash Mod Kit (Flash Adapter + SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
-
Next most likely
Loose or damaged hard drive cable
A loose or damaged hard drive cable can make the drive click, drop out or show the sad iPod face.
Free check first Push the cable back in first; replace it only if that does not help.
Hard Drive ZIF Ribbon Cable
-
Also possible
Battery too weak to spin up the hard drive
A worn battery cannot give the hard drive enough power to spin up, so the drive clicks and retries.
Free check first Connect it to a charger: that often tells whether the problem is the battery or something more serious.
Replacement Battery
Thin · Thick · 2000mAh extended
Replacement Battery
Standard · 2000mAh extended
-
Also possible
Damaged iPod software
The iPod's software is damaged, so it can't start properly or keeps freezing. Restoring it puts fresh software on it; a restore erases the songs on the iPod.
Free check first Restore it with iTunes (or Finder on a Mac with macOS Catalina or later). If the restore fails, or the problem comes back, the hard drive is the likely fault.
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
Failing hard drive
Repeated clicking (the click of death: click, whir) or the sad iPod face usually mean the hard drive is failing. Flash storage is the silent alternative to a new drive.
Flash Mod Kit (Flash Adapter + SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
-
Next most likely
Loose or damaged hard drive cable
A loose or damaged hard drive cable can make the drive click, drop out or show the sad iPod face.
Free check first Push the cable back in first; replace it only if that does not help.
-
Also possible
Battery too weak to spin up the hard drive
A worn battery cannot give the hard drive enough power to spin up, so the drive clicks and retries.
Free check first Connect it to a charger: that often tells whether the problem is the battery or something more serious.
Replacement Battery
Thin · Thick · 2000mAh extended
-
Also possible
Damaged iPod software
The iPod's software is damaged, so it can't start properly or keeps freezing. Restoring it puts fresh software on it; a restore erases the songs on the iPod.
Free check first Restore it with iTunes (or Finder on a Mac with macOS Catalina or later). If the restore fails, or the problem comes back, the hard drive is the likely fault.
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
-
Most likely
Loose or damaged hard drive cable
On the 4th Gen and Photo, an iPod that seems too weak to spin up its hard drive often has a hard drive cable problem. A loose or damaged hard drive cable can make the drive click, drop out or show the sad iPod face.
Free check first Push the cable back in first; replace it only if that does not help.
Hard Drive IDE Ribbon Cable
Hard Drive IDE Ribbon Cable
-
Next most likely
Failing hard drive
Repeated clicking (the click of death: click, whir) or the sad iPod face usually mean the hard drive is failing. Flash storage is the silent alternative to a new drive. On the 4th Gen and Photo we can often fix the hard drive without replacing it, and in most cases all songs are saved.
Hard Drive Repair Service
Mail it in: we repair your drive, and in most cases your songs are saved
Hard Drive Repair Service
Mail it in: we repair your drive, and in most cases your songs are saved
Flash Mod Kit (IDE Flash Adapter + SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
Replacement Hard Drive
20GB · 30GB · 40GB · 60GB
Flash Mod Kit (IDE Flash Adapter + SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
-
Also possible
Damaged iPod software
The iPod's software is damaged, so it can't start properly or keeps freezing. Restoring it puts fresh software on it; a restore erases the songs on the iPod.
Free check first Restore it with iTunes (or Finder on a Mac with macOS Catalina or later). If the restore fails, or the problem comes back, the hard drive is the likely fault.
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
Failed microdrive (the Mini's hard drive)
When the Mini's tiny hard drive (the microdrive) fails, it shows the sad iPod face or a folder icon, or makes clicking noises. Replace it with a used original microdrive or a flash card.
Replacement Microdrive (4GB)
Flash Mod Kit (CF-to-SDXC Adapter + SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
Flash Mod Kit (CF-to-SDXC Adapter + SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
-
Next most likely
Loose or damaged hard drive cable
A loose or damaged hard drive cable can make the drive click, drop out or show the sad iPod face.
Free check first Push the cable back in first; replace it only if that does not help.
Hard Drive Cable
Hard Drive Ribbon Cable
-
Also possible
Battery too weak to spin up the hard drive
A worn battery cannot give the hard drive enough power to spin up, so the drive clicks and retries.
Free check first Connect it to a charger: that often tells whether the problem is the battery or something more serious.
Replacement Battery
Replacement Battery
-
Also possible
Damaged iPod software
The iPod's software is damaged, so it can't start properly or keeps freezing. Restoring it puts fresh software on it; a restore erases the songs on the iPod.
Free check first Restore it with iTunes (or Finder on a Mac with macOS Catalina or later). If the restore fails, or the problem comes back, the hard drive is the likely fault.
iPod 3rd GeniPod 3rd Gen
-
Most likely
Failing hard drive
Repeated clicking (the click of death: click, whir) or the sad iPod face usually mean the hard drive is failing. Flash storage is the silent alternative to a new drive.
Replacement Hard Drive
10GB · 15GB · 20GB · 30GB · 40GB
Flash Mod Kit (ATA1 Flash Adapter + SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
-
Next most likely
Loose or damaged hard drive cable
A loose or damaged hard drive cable can make the drive click, drop out or show the sad iPod face.
Free check first Push the cable back in first; replace it only if that does not help.
Hard Drive IDE Ribbon Cable
-
Also possible
Battery too weak to spin up the hard drive
A worn battery cannot give the hard drive enough power to spin up, so the drive clicks and retries.
Free check first Connect it to a charger: that often tells whether the problem is the battery or something more serious.
Replacement Battery (All Capacities)
-
Also possible
Damaged iPod software
The iPod's software is damaged, so it can't start properly or keeps freezing. Restoring it puts fresh software on it; a restore erases the songs on the iPod.
Free check first Restore it with iTunes (or Finder on a Mac with macOS Catalina or later). If the restore fails, or the problem comes back, the hard drive is the likely fault.
White screen OK to disconnect
Also searched as white screen do not disconnect
A white screen that says "OK to disconnect" or "Do not disconnect" is the Disk Mode screen, not a screen fault.
Free checks first
- Hold the iPod up to your ear: unusual clicking patterns are a strong sign that the hard drive is failing.
- Check the hard drive's health in Diagnostic Mode: a high number of reallocated sectors (reallocs) or pending sectors means the drive is failing.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
Failing hard drive
Repeated clicking (the click of death: click, whir) or the sad iPod face usually mean the hard drive is failing. Flash storage is the silent alternative to a new drive.
Flash Mod Kit (SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
Replacement Hard Drive 160GB (Late 2009)
Flash Mod Kit (Flash Adapter + SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
-
Next most likely
Loose or damaged hard drive cable
A loose or damaged hard drive cable can make the drive click, drop out or show the sad iPod face.
Free check first Push the cable back in first; replace it only if that does not help.
Hard Drive ZIF Ribbon Cable
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
Failing hard drive
Repeated clicking (the click of death: click, whir) or the sad iPod face usually mean the hard drive is failing. Flash storage is the silent alternative to a new drive.
Flash Mod Kit (Flash Adapter + SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
-
Next most likely
Loose or damaged hard drive cable
A loose or damaged hard drive cable can make the drive click, drop out or show the sad iPod face.
Free check first Push the cable back in first; replace it only if that does not help.
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
-
Most likely
Loose or damaged hard drive cable
On the 4th Gen and Photo, an iPod that seems too weak to spin up its hard drive often has a hard drive cable problem. A loose or damaged hard drive cable can make the drive click, drop out or show the sad iPod face.
Free check first Push the cable back in first; replace it only if that does not help.
Hard Drive IDE Ribbon Cable
Hard Drive IDE Ribbon Cable
-
Next most likely
Failing hard drive
Repeated clicking (the click of death: click, whir) or the sad iPod face usually mean the hard drive is failing. Flash storage is the silent alternative to a new drive. On the 4th Gen and Photo we can often fix the hard drive without replacing it, and in most cases all songs are saved.
Hard Drive Repair Service
Mail it in: we repair your drive, and in most cases your songs are saved
Hard Drive Repair Service
Mail it in: we repair your drive, and in most cases your songs are saved
Flash Mod Kit (IDE Flash Adapter + SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
Replacement Hard Drive
20GB · 30GB · 40GB · 60GB
Flash Mod Kit (IDE Flash Adapter + SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
Failed microdrive (the Mini's hard drive)
When the Mini's tiny hard drive (the microdrive) fails, it shows the sad iPod face or a folder icon, or makes clicking noises. Replace it with a used original microdrive or a flash card.
Replacement Microdrive (4GB)
Flash Mod Kit (CF-to-SDXC Adapter + SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
Flash Mod Kit (CF-to-SDXC Adapter + SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
-
Next most likely
Loose or damaged hard drive cable
A loose or damaged hard drive cable can make the drive click, drop out or show the sad iPod face.
Free check first Push the cable back in first; replace it only if that does not help.
Hard Drive Cable
Hard Drive Ribbon Cable
iPod 3rd GeniPod 3rd Gen
-
Most likely
Failing hard drive
Repeated clicking (the click of death: click, whir) or the sad iPod face usually mean the hard drive is failing. Flash storage is the silent alternative to a new drive.
Replacement Hard Drive
10GB · 15GB · 20GB · 30GB · 40GB
Flash Mod Kit (ATA1 Flash Adapter + SD Card Included)
Replaces the hard drive with flash memory: silent, no moving parts
-
Next most likely
Loose or damaged hard drive cable
A loose or damaged hard drive cable can make the drive click, drop out or show the sad iPod face.
Free check first Push the cable back in first; replace it only if that does not help.
Hard Drive IDE Ribbon Cable
Flashing white screen
The screen flashes white.
Free checks first
- Opened it before? Check that the screen cable is fully inserted and its latch is closed.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement Screen (LCD Display)
Replacement LCD Screen
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Also possible
Logic board
If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Also possible
Logic board
If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement LCD Screen (2" Grayscale)
Replacement LCD Screen
Late 2004 to early 2005 · Mid-2005
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Also possible
Logic board
If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement LCD Screen (1.67" Grayscale)
Replacement LCD Screen (1.67" Grayscale)
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Also possible
Logic board
If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
iPod 3rd GeniPod 3rd Gen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement LCD Screen (2" Monochrome)
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Also possible
Logic board
If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
White screen with lines
The screen is white with lines across it.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement Screen (LCD Display)
Replacement LCD Screen
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement LCD Screen (2" Grayscale)
Replacement LCD Screen
Late 2004 to early 2005 · Mid-2005
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement LCD Screen (1.67" Grayscale)
Replacement LCD Screen (1.67" Grayscale)
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
iPod 3rd GeniPod 3rd Gen
-
Most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement LCD Screen (2" Monochrome)
-
Next most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
Started after a repair or part swap
The screen turned white after a screen, battery or board swap.
Free checks first
- Opened it before? Check that the screen cable is fully inserted and its latch is closed.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
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Most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Next most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement Screen (LCD Display)
Replacement LCD Screen
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Next most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
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Most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Next most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement LCD Screen (2" Grayscale)
Replacement LCD Screen
Late 2004 to early 2005 · Mid-2005
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Next most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement LCD Screen (1.67" Grayscale)
Replacement LCD Screen (1.67" Grayscale)
iPod 3rd GeniPod 3rd Gen
-
Most likely
Screen cable loose
A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.
Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.
-
Next most likely
Damaged screen (LCD)
A white picture, lines, dead pixels or ink-like spots while the iPod still works mean the screen (LCD) itself is damaged, often after a drop or pressure on the front. A new screen fixes it.
Replacement LCD Screen (2" Monochrome)
Not sure — free diagnostic
Mail us your iPod and we test it and send you a free repair quote. If you don't like the price, we ship it back at our expense.
Free