Power & battery
iPod won't charge
Not charging when plugged in, or the battery won't take a charge? Pick what happens and your model to see the likely causes in order, the free checks to try first, and what each fix costs.
What exactly happens?
- Won't chargeAlso searched as not charging · will not charge · charging problems · charging issues · is not charging · stopped charging · battery not charging · not charging when plugged in · battery won't charge · won't charge when plugged in · won't charge anymore · will not charge when plugged in · battery will not charge · won't take a charge · not charging when i plug it in · says charging but isn't · doesn't charge anymore · doesn't charge · isn't charging
- Won't charge with wall chargerAlso searched as not charging when plugged into wall · not charging from wall · charger adaptor won't charge fix · charger isn't working
- Not charging on computerAlso searched as not charging when plugged into computer · not charging from computer
- Won't charge fullyAlso searched as says charging but isn't · says fully charged but isn't
- Started after a repair or part swapAlso searched as new battery not charging · new battery won't charge
- Not sure — free diagnostic
Which iPod do you have?
Most common causes, by model
Start with the free checks: another cable, another charger or USB port. If it still won't charge, a worn-out battery is the most common cause, then a damaged charging port or the logic board.
Free checks first
- Push the cable in firmly at both ends and clear any dirt from the ports, then try another cable and another charger.
- Even the right charger, its cable or the charging block can fail: does the iPod do anything on a computer's USB (any sign of life, an error message or symbol)? If it's completely dead there too, it's most likely the iPod itself, not the charger or cable (on the 3rd Gen, test with FireWire power: USB doesn't charge it).
- Charge it from a USB wall charger, or from a USB port on the computer itself (not the keyboard), with the computer on and awake.
- On the 4th Gen we strongly recommend charging from a wall charger, such as Apple's A1070.
- On the 3rd Gen, charge from a FireWire charger or a 6-pin FireWire port on a computer that is on and awake: its USB cable syncs but never charges it.
iPod Classic (A1238) won't chargeiPod Classic 6th Gen (A1238) won't chargeiPod Classic 7th Gen (A1238) won't charge
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery (160GB)
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.
Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
More causes on this page, depending on what happens
- A connector not seated after the repairStarted after a repair or part swap
- Battery connector torn off the logic boardStarted after a repair or part swap
iPod Video (A1136) won't chargeiPod Video 5th Gen (A1136) won't charge
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.
Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
More causes on this page, depending on what happens
- A connector not seated after the repairStarted after a repair or part swap
- Battery connector torn off the logic boardStarted after a repair or part swap
iPod 4th Gen or iPod Photo (A1059 and A1099) won't chargeiPod 4th Gen (A1059) won't chargeiPod Photo (A1099) won't charge
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery (All Capacities)
Replacement Battery
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.
Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
More causes on this page, depending on what happens
- A connector not seated after the repairStarted after a repair or part swap
iPod Mini (A1051) won't chargeiPod Mini 1st Gen (A1051) won't chargeiPod Mini 2nd Gen (A1051) won't charge
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery
Replacement Battery
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. On the Mini, tiny parts next to the dock connector can also catch and snap off as the board slides in or out of the case during a repair. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.
Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
More causes on this page, depending on what happens
- A connector not seated after the repairStarted after a repair or part swap
iPod 3rd Gen (A1040) won't chargeiPod 3rd Gen (A1040) won't charge
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully from a FireWire charger or a 6-pin FireWire port on a computer that is on and awake: its USB cable syncs but never charges it. Then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery (All Capacities)
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.
Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
More causes on this page, depending on what happens
- A connector not seated after the repairStarted after a repair or part swap
Won't charge with wall charger
Also searched as not charging when plugged into wall · not charging from wall · charger adaptor won't charge fix · charger isn't working
It does not charge from a wall charger.
Free checks first
- Push the cable in firmly at both ends and clear any dirt from the ports, then try another cable and another charger.
- Generic or incompatible wall chargers don't always give the iPod the right voltage: Apple's A1070 wall charger works with every model and is the ideal choice.
- Even the right wall charger can be the problem: its cable or the charging block can fail. Connect the iPod to a computer's USB port: any sign of life there (error messages and symbols count too) points to the charger or its cable; if it is completely dead there too, the iPod itself is the likely fault (on the 3rd Gen, test on FireWire power: USB doesn't charge it).
- On the 3rd Gen, charge from a FireWire charger or a 6-pin FireWire port on a computer that is on and awake: its USB cable syncs but never charges it.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery (160GB)
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.
Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.
Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery (All Capacities)
Replacement Battery
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.
Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery
Replacement Battery
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. On the Mini, tiny parts next to the dock connector can also catch and snap off as the board slides in or out of the case during a repair. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.
Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
iPod 3rd GeniPod 3rd Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully from a FireWire charger or a 6-pin FireWire port on a computer that is on and awake: its USB cable syncs but never charges it. Then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery (All Capacities)
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.
Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Not charging on computer
Also searched as not charging when plugged into computer · not charging from computer
It does not charge when it is connected to a computer.
Free checks first
- Charge it from a USB wall charger, or from a USB port on the computer itself (not the keyboard), with the computer on and awake.
- On the 4th Gen we strongly recommend charging from a wall charger, such as Apple's A1070.
- On the 3rd Gen, charge from a FireWire charger or a 6-pin FireWire port on a computer that is on and awake: its USB cable syncs but never charges it.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery (160GB)
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.
Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.
Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery (All Capacities)
Replacement Battery
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.
Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
Late 2004 to early 2005 · Mid-2005
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery
Replacement Battery
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. On the Mini, tiny parts next to the dock connector can also catch and snap off as the board slides in or out of the case during a repair. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.
Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.
Replacement Logic Board
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Replacement Logic Board
iPod 3rd GeniPod 3rd Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully from a FireWire charger or a 6-pin FireWire port on a computer that is on and awake: its USB cable syncs but never charges it. Then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery (All Capacities)
-
Next most likely
Damaged charging port
A damaged charging port stops power from getting in. We fix it by replacing the whole logic board. Rather than solder on an inferior aftermarket part (a third-party charging port), we fit an original Apple logic board to ensure the highest quality repair.
Free check first Look at the pins in the dock connector for signs of corrosion from liquid, bent pins or other damage, and try another cable and charger.
Replacement Logic Board
-
Also possible
Charging circuit on the logic board
If a new battery and a working charger and cable don't help, the charging circuit on the logic board is the likely fault. We fix it by replacing the logic board.
Replacement Logic Board
Won't charge fully
Also searched as says charging but isn't · says fully charged but isn't
It charges, but never gets to full, or the charge drops fast.
Free checks first
- Charge it while you're not using it: Apple says charging takes longer while the iPod plays music or syncs.
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery (160GB)
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery (All Capacities)
Replacement Battery
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully, then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery
Replacement Battery
iPod 3rd GeniPod 3rd Gen
-
Most likely
Worn-out battery
An old battery wears out: it no longer takes or holds a full charge, empties fast, or dies as soon as you unplug it. A new battery is the usual fix.
Free check first Charge it fully from a FireWire charger or a 6-pin FireWire port on a computer that is on and awake: its USB cable syncs but never charges it. Then unplug it: if it empties much faster than it used to, or dies as soon as it is unplugged, the battery is most likely worn out.
Replacement Battery (All Capacities)
Started after a repair or part swap
Also searched as new battery not charging · new battery won't charge
It stopped charging after a battery or part swap, or a new battery won't charge.
Free checks first
- New battery not charging but it holds a charge? Try another charger and cable first, then it's likely the charging port (we fix it by replacing the logic board); the battery last, unless the problem only started with the new battery: then the new battery first (on the 5th, 6th and 7th Gen, check first that the battery cable is connected).
iPod Classic 6th and 7th GeniPod Classic 6th GeniPod Classic 7th Gen
-
Most likely
A connector not seated after the repair
After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.
Free check first Open it again and push every connector you touched fully back in.
-
Next most likely
Battery connector torn off the logic board
In a battery swap the battery's connector can tear off the logic board, and then the iPod is dead, or runs only while plugged in. We fix it by replacing the logic board.
Free check first Open it and look where the battery cable plugs into the logic board: if the connector has come off the board, our fix is a new logic board. Instead of soldering on an inferior aftermarket connector, we replace the whole board with an original Apple logic board to ensure the highest quality repair.
Replacement Logic Board
iPod Video 5th GeniPod Video 5th Gen
-
Most likely
A connector not seated after the repair
After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.
Free check first Open it again and push every connector you touched fully back in.
-
Next most likely
Battery connector torn off the logic board
In a battery swap the battery's connector can tear off the logic board, and then the iPod is dead, or runs only while plugged in. We fix it by replacing the logic board.
Free check first Open it and look where the battery cable plugs into the logic board: if the connector has come off the board, our fix is a new logic board. Instead of soldering on an inferior aftermarket connector, we replace the whole board with an original Apple logic board to ensure the highest quality repair.
Replacement Logic Board
30GB 5G · 30GB 5.5G Enhanced · 60GB 5G · 80GB 5.5G Enhanced
iPod 4th Gen and iPod PhotoiPod 4th GeniPod Photo
-
Most likely
A connector not seated after the repair
After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.
Free check first Open it again and push every connector you touched fully back in.
iPod Mini 1st and 2nd GeniPod Mini 1st GeniPod Mini 2nd Gen
-
Most likely
A connector not seated after the repair
After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.
Free check first Open it again and push every connector you touched fully back in.
iPod 3rd GeniPod 3rd Gen
-
Most likely
A connector not seated after the repair
After a battery or part swap, a connector that is not fully seated can leave the iPod dead or half-working. We can also look at it: the free diagnostic finds the issue and whether it can be fixed without new parts.
Free check first Open it again and push every connector you touched fully back in.
Not sure — free diagnostic
Mail us your iPod and we test it and send you a free repair quote. If you don't like the price, we ship it back at our expense.
Free
Questions
How long does an iPod take to charge?
Apple's figures: about 4 hours for a full charge and about 2 hours to 80% on the Classic, Video and 4th Gen; up to 5 hours (3 hours to 80%) on the iPod Photo; 3 hours (1 hour to 80%) on the 3rd Gen; on the Mini 1st Gen, 3 hours (1 hour to 80%), and on the Mini 2nd Gen, about 4 hours (2 hours to 80%), as Apple's tables list them.
It says it's charging, but it isn't. Why?
Apple says a lightning bolt on the battery icon (on the iPod Classic 6th/7th Gen, the Charging screen) means the battery is charging. If it never gets to full, or empties soon after you unplug it, the battery is most likely worn out: a new battery is the usual fix. If a new battery and a good charger still don't help, the charging circuit on the logic board is the likely fault.
Can I leave it charging overnight?
Yes: normal charging overnight is fine. A new battery doesn't need to be conditioned first, either.