iPod dropped

Most likely

Logic board

Dead after a drop is most likely the logic board, especially if something rattles inside or the iPod gets hot to the touch. We fix it by replacing the logic board.

Free check first Tilt it gently and listen for something rattling inside, and feel whether it gets hot to the touch.

Most likely

Logic board

Dead after a drop is most likely the logic board, especially if something rattles inside or the iPod gets hot to the touch. On the iPod Video the rattle can be a small coil (an inductor) near the charging port, knocked off in the drop; it is part of the board's power supply, so without it the iPod may not turn on or charge. We fix it by replacing the logic board.

Free check first Tilt it gently and listen for something rattling inside, and feel whether it gets hot to the touch.

Most likely

Logic board

Dead after a drop is most likely the logic board, especially if something rattles inside or the iPod gets hot to the touch. We fix it by replacing the logic board.

Free check first Tilt it gently and listen for something rattling inside, and feel whether it gets hot to the touch.

Most likely

Logic board

Dead after a drop is most likely the logic board, especially if something rattles inside or the iPod gets hot to the touch. We fix it by replacing the logic board.

Free check first Tilt it gently and listen for something rattling inside, and feel whether it gets hot to the touch.

Most likely

Logic board

Dead after a drop is most likely the logic board, especially if something rattles inside or the iPod gets hot to the touch. We fix it by replacing the logic board.

Free check first Tilt it gently and listen for something rattling inside, and feel whether it gets hot to the touch.

Most likely

Damaged screen (LCD)

A white picture, black lines, dead pixels or ink-like spots while the iPod still works most likely mean the screen (LCD) itself is damaged, often after a drop or pressure on the front; an ink-like spot can spread over time. A new screen fixes it. Lines that move or change when you press on the iPod most likely mean a faulty or loose screen cable. A white screen with the backlight on, no picture and no visible damage to the LCD can be a loose LCD cable. A 6th Gen needs a 6th Gen screen: a 7th Gen screen looks almost identical but shows only white in it. A 6th Gen screen works in both. Both say A1238 on the back, so tell them apart by capacity and depth.

Step-by-step guide iPod Classic 6th/7th Gen screen replacement (14 steps)

Next most likely

Screen cable loose

A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines. On the 6th and 7th Gen, if the latch of the screen connector on the logic board is broken, we fix it by replacing the logic board. Rather than solder on an inferior aftermarket part (a third-party latch), we fit an original Apple logic board to ensure the highest quality repair.

Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

Most likely

Damaged screen (LCD)

A white picture, black lines, dead pixels or ink-like spots while the iPod still works most likely mean the screen (LCD) itself is damaged, often after a drop or pressure on the front; an ink-like spot can spread over time. A new screen fixes it. Lines that move or change when you press on the iPod most likely mean a faulty or loose screen cable. A white screen with the backlight on, no picture and no visible damage to the LCD can be a loose LCD cable.

Step-by-step guide iPod Video 5th Gen screen replacement (16 steps)

Next most likely

Screen cable loose

A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

Most likely

Damaged screen (LCD)

A white picture, black lines, dead pixels or ink-like spots while the iPod still works most likely mean the screen (LCD) itself is damaged, often after a drop or pressure on the front; an ink-like spot can spread over time. A new screen fixes it. Lines that move or change when you press on the iPod most likely mean a faulty or loose screen cable. A white screen with the backlight on, no picture and no visible damage to the LCD can be a loose LCD cable. On the iPod Photo, check your board first: the Late 2004 board (820-1642-A, printed on the board) needs the Late 2004 screen, while the Mid-2005 board (820-1764-A) runs either. Count the bars on the LCD panel itself: two bars = the Late 2004 screen, one bar = the Mid-2005 screen.

Step-by-step guide iPod 4th Gen and iPod Photo screen replacement (16 steps)

Next most likely

Screen cable loose

A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

Most likely

Damaged screen (LCD)

A white picture, black lines, dead pixels or ink-like spots while the iPod still works most likely mean the screen (LCD) itself is damaged, often after a drop or pressure on the front; an ink-like spot can spread over time. A new screen fixes it. Lines that move or change when you press on the iPod most likely mean a faulty or loose screen cable. A white screen with the backlight on, no picture and no visible damage to the LCD can be a loose LCD cable.

Step-by-step guide iPod Mini 1st/2nd Gen screen replacement (14 steps)

Next most likely

Screen cable loose

A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

Most likely

Damaged screen (LCD)

A white picture, black lines, dead pixels or ink-like spots while the iPod still works most likely mean the screen (LCD) itself is damaged, often after a drop or pressure on the front; an ink-like spot can spread over time. A new screen fixes it. Lines that move or change when you press on the iPod most likely mean a faulty or loose screen cable. A white screen with the backlight on, no picture and no visible damage to the LCD can be a loose LCD cable.

Step-by-step guide iPod 3rd Gen screen replacement (16 steps)

Next most likely

Screen cable loose

A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

Most likely

Screen has failed

If the iPod still plays music or shows up on a computer but the screen stays dark, the screen has failed or is not properly connected to the logic board.

Step-by-step guide iPod Classic 6th/7th Gen screen replacement (14 steps)

Next most likely

Screen not properly connected to the logic board

A screen cable that is not fully plugged into the logic board leaves the screen dark. On the 6th and 7th Gen, if the latch of the screen connector on the logic board is broken, our fix is a new logic board. Rather than solder on an inferior aftermarket part (a third-party latch), we fit an original Apple logic board to ensure the highest quality repair.

Free check first Open the iPod and check that the screen cable is fully inserted into the logic board and its latch is closed; if not, re-seat it.

Also possible

Logic board

If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.

Most likely

Screen has failed

If the iPod still plays music or shows up on a computer but the screen stays dark, the screen has failed or is not properly connected to the logic board.

Step-by-step guide iPod Video 5th Gen screen replacement (16 steps)

Next most likely

Screen not properly connected to the logic board

A screen cable that is not fully plugged into the logic board leaves the screen dark.

Free check first Open the iPod and check that the screen cable is fully inserted into the logic board and its latch is closed; if not, re-seat it.

Also possible

Logic board

If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.

Most likely

Screen has failed

If the iPod still plays music or shows up on a computer but the screen stays dark, the screen has failed or is not properly connected to the logic board.

Step-by-step guide iPod 4th Gen and iPod Photo screen replacement (16 steps)

Next most likely

Screen not properly connected to the logic board

A screen cable that is not fully plugged into the logic board leaves the screen dark.

Free check first Open the iPod and check that the screen cable is fully inserted into the logic board and its latch is closed; if not, re-seat it.

Also possible

Logic board

If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.

Most likely

Screen has failed

If the iPod still plays music or shows up on a computer but the screen stays dark, the screen has failed or is not properly connected to the logic board.

Step-by-step guide iPod Mini 1st/2nd Gen screen replacement (14 steps)

Next most likely

Screen not properly connected to the logic board

A screen cable that is not fully plugged into the logic board leaves the screen dark.

Free check first Open the iPod and check that the screen cable is fully inserted into the logic board and its latch is closed; if not, re-seat it.

Also possible

Logic board

If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.

Most likely

Screen has failed

If the iPod still plays music or shows up on a computer but the screen stays dark, the screen has failed or is not properly connected to the logic board.

Step-by-step guide iPod 3rd Gen screen replacement (16 steps)

Next most likely

Screen not properly connected to the logic board

A screen cable that is not fully plugged into the logic board leaves the screen dark.

Free check first Open the iPod and check that the screen cable is fully inserted into the logic board and its latch is closed; if not, re-seat it.

Also possible

Logic board

If a new screen shows the same fault, the logic board is the likely fault. We fix it by replacing the logic board.

Most likely

Screen cable loose

A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines. On the 6th and 7th Gen, if the latch of the screen connector on the logic board is broken, we fix it by replacing the logic board. Rather than solder on an inferior aftermarket part (a third-party latch), we fit an original Apple logic board to ensure the highest quality repair.

Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

Next most likely

Damaged screen (LCD)

A white picture, black lines, dead pixels or ink-like spots while the iPod still works most likely mean the screen (LCD) itself is damaged, often after a drop or pressure on the front; an ink-like spot can spread over time. A new screen fixes it. Lines that move or change when you press on the iPod most likely mean a faulty or loose screen cable. A white screen with the backlight on, no picture and no visible damage to the LCD can be a loose LCD cable. A 6th Gen needs a 6th Gen screen: a 7th Gen screen looks almost identical but shows only white in it. A 6th Gen screen works in both. Both say A1238 on the back, so tell them apart by capacity and depth.

Step-by-step guide iPod Classic 6th/7th Gen screen replacement (14 steps)

Most likely

Screen cable loose

A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

Next most likely

Damaged screen (LCD)

A white picture, black lines, dead pixels or ink-like spots while the iPod still works most likely mean the screen (LCD) itself is damaged, often after a drop or pressure on the front; an ink-like spot can spread over time. A new screen fixes it. Lines that move or change when you press on the iPod most likely mean a faulty or loose screen cable. A white screen with the backlight on, no picture and no visible damage to the LCD can be a loose LCD cable.

Step-by-step guide iPod Video 5th Gen screen replacement (16 steps)

Most likely

Screen cable loose

A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

Next most likely

Damaged screen (LCD)

A white picture, black lines, dead pixels or ink-like spots while the iPod still works most likely mean the screen (LCD) itself is damaged, often after a drop or pressure on the front; an ink-like spot can spread over time. A new screen fixes it. Lines that move or change when you press on the iPod most likely mean a faulty or loose screen cable. A white screen with the backlight on, no picture and no visible damage to the LCD can be a loose LCD cable. On the iPod Photo, check your board first: the Late 2004 board (820-1642-A, printed on the board) needs the Late 2004 screen, while the Mid-2005 board (820-1764-A) runs either. Count the bars on the LCD panel itself: two bars = the Late 2004 screen, one bar = the Mid-2005 screen.

Step-by-step guide iPod 4th Gen and iPod Photo screen replacement (16 steps)

Most likely

Screen cable loose

A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

Next most likely

Damaged screen (LCD)

A white picture, black lines, dead pixels or ink-like spots while the iPod still works most likely mean the screen (LCD) itself is damaged, often after a drop or pressure on the front; an ink-like spot can spread over time. A new screen fixes it. Lines that move or change when you press on the iPod most likely mean a faulty or loose screen cable. A white screen with the backlight on, no picture and no visible damage to the LCD can be a loose LCD cable.

Step-by-step guide iPod Mini 1st/2nd Gen screen replacement (14 steps)

Most likely

Screen cable loose

A screen cable that has worked loose, or was not pushed fully in after a repair, can make the screen white, flicker or show lines.

Free check first Open the iPod and check that the screen cable is fully inserted and its latch is closed.

Next most likely

Damaged screen (LCD)

A white picture, black lines, dead pixels or ink-like spots while the iPod still works most likely mean the screen (LCD) itself is damaged, often after a drop or pressure on the front; an ink-like spot can spread over time. A new screen fixes it. Lines that move or change when you press on the iPod most likely mean a faulty or loose screen cable. A white screen with the backlight on, no picture and no visible damage to the LCD can be a loose LCD cable.

Step-by-step guide iPod 3rd Gen screen replacement (16 steps)