• Doesn’t scroll, or skips

    The wheel ignores your thumb, jumps several items at once, or only works in one direction.

  • Center button stuck or sunk

    Select does nothing, sticks down, or the whole wheel has to be pressed hard to register.

  • Worn, cracked or discolored

    The surface is polished smooth, the labels are gone, or you simply want a factory or custom color.

Free diagnostic

Broken iPod? We can help.

Mail us your iPod and we will test it and send you a free repair quote. If you don't like our price, we will ship your iPod back at our expense.

How mail-in repair works

  1. Order the free diagnostic

    Choose your iPod. Add our shipping box and prepaid label if you need one.

  2. Mail us your iPod

    Pack it with your work order. No printer? Put a note in the box with your name, return address, email, order number and what is wrong.

  3. Approve your quote

    We test it and email your free repair quote. Most repairs are finished within 3 to 5 business days after you approve the quote.