iPod Video 5G — Replacement Headphone Jack and Hold Switch (Thin - 30GB)

Not until you have tested both outputs. If both headphone and dock audio are silent, that is the clear sign of the audio IC chip on the logic board (in some cases pressing the lower-right corner brings the sound back for a moment, from the chip's cracked solder joints); we fix it by replacing the logic board, not another jack.

Yes. This is the combined headphone jack and Hold switch flex assembly. Match thin versus thick case depth before ordering because the assemblies do not interchange.

No. The slim-case A1238 iPod Classic uses the same headphone-jack and Hold-switch flex family as this thin 30GB iPod Video, but a Classic jack in an iPod Video handles sound and Hold and loses TV out through the jack — the same numbers, 632-0371 / 821-0690, are printed on both. The later iPod Classic is a different family with its own pages, so order there and the listing will match your model rather than ours. One owner reports a thick Video assembly working in a thick Classic, and that single account is not a promise of interchange in either direction.

Use dock line-out as a comparison test. Dock output working with failed headphone output points toward the headphone/hold ribbon or jack contacts. Headphones and dock both silent points away from the jack and toward the logic board.

Yes. If audio or Hold behavior changed after the iPod was opened, inspect and reseat the headphone/hold ribbon and its board latch before ordering a second part.

Match the assembly to capacity and case thickness before using audio or Hold symptoms to choose a part. This part is the right choice for thin-case fitment. Check variant fit before replacing another audio or input part.